2. Test Creation and Maintenance
AI is particularly effective in automating test creation and maintenance, making this one of the most innovative areas of AI-augmentation. Generative AI can generate test scenarios, tests, or specific test steps by analysing requirements or user stories, then refine them interactively with quality engineers. AI test tools can be used to automatically generate scripts for test automation tools analysing existing resources, such as manual test cases described in excel or word. While this can provide big leaps in efficiency, the benefits are inevitably going to be tied to how good your existing documentation is. Additionally, AI helps with “test self-healing”, where it can automatically update test scripts to reflect changes in the application under test, such as updates to user interfaces (UI) or application programming interfaces (API). Again, this reduces the amount of manual rework required to maintain test cases, increasing test efficiency and reliability.