IT as a Service

We provide tailor made services to our clients

Our clients are always at the center of what we do.
Our managed services are custom made to meet our clients' needs.

  • Dynamic Service Desk
  • Testing as a Service
  • Platform as a Service

Dynamic Service Desk

An innovative Service

Itecor’s Service Desk allowed our clients to focus on their strategic projects knowing that the legacy applications are in good hands

Typically, our clients are looking for a reliable and trustworthy partner to take on the transition project of their legacy IT-infrastructure and then to ensure the support of their applications across a range of technologies.

The Itecor approach combined a balance of expertise, processes, information and technology working together to create a dynamic service desk that enhances productivity and meet customer expectations.

To reduce the costs while remaining in control of the quality, we work with our partners in Macedonia. The solution is a seamless model composed of a service desk in Skopje and the governance structure in Zürich or Geneva.

Dynamic Service Desk - Client Case Studies

Testing as a Service

Testing as a Service

Our TaaS offer is the perfect combination of Quality Assurance, Local presence and Optimized Cost

Itecor has been a leader in the testing arena in Switzerland for over 10 years. Through innovation and investment we ensure that our testing practice remains at the forefront of new technologies. Through our offices in Switzerland and Macedonia, we are able to deliver test services to our customers who want a local presence with optimized costs.

 

Testing as a Service - Service Offering

Performance Testing

Be certain your application, website or eCommerce site will perform at peak user loads and over network (distance, wifi, mobile).
Talk to a local service coordinator who will ensure your requirements are understood and met by the nearshore team.

 

Mobility Testing

Benefit from innovative tools and methods for functional, performance and test automation of mobile applications.
Keep pace with market changes through specialized methods and tools in mobile testing.

 

Non-regression Functional Testing

Ensure your Application quality. Receive test coverage reports, test results and incident reports. Scale up or down your testing resources as you need, whether you are working in Agile or Waterfall.
Benefit from cost savings through testing services delivered from our offices in Switzerland and Macedonia.

Test Automation

Get fast, efficient test results, using the Itecor test framework or Industry standard automation tools
Develop a total quality plan and service to meet your specific needs and budget

 

Platform as a Service

Platform as a Service

Secured, reliable and flexible PaaS

When security, reliability and flexibility are your most important needs for your PaaS, then Itecor can help you.

Platform as a Service - Service Offering

Jira - Confluence

<p>For one of our major clients in Geneva, we implemented and now operate their Jira and Confluence platform in a secure and agile mode.<br />
This platform is used by several partners to coordinate the regular releases of a renowned Swiss Brand’s website.</p>

For one of our major clients in Geneva, we implemented and now operate their Jira and Confluence platform in a secure and agile mode.
This platform is used by several partners to coordinate the regular releases of a renowned Swiss Brand’s website.

Selenium and Jenkins

<p>Fanatical Testing : for a well-known business school we develop and operate a testing and monitoring platform based on Selenium.</p>

Fanatical Testing : for a well-known business school we develop and operate a testing and monitoring platform based on Selenium.

ALM

<p>For one of our major pharmaceutical clients, we operate their HPE ALM platform. This system is key for their business as it supports their GxP processes.</p>

For one of our major pharmaceutical clients, we operate their HPE ALM platform. This system is key for their business as it supports their GxP processes.

Mobile Center

<p>Development and testing of mobile apps is a challenging undertaking. Agility and precision must be combined to ensure excellent end user experience. We help one of our major Public Sector clients  by providing a mobile center platform where they can perform all kind of tests, such as unit tests, functional tests, integration tests, system tests and performance tests.</p>

Development and testing of mobile apps is a challenging undertaking. Agility and precision must be combined to ensure excellent end user experience. We help one of our major Public Sector clients  by providing a mobile center platform where they can perform all kind of tests, such as unit tests, functional tests, integration tests, system tests and performance tests.

Partners

Partners

Our partners are essential to deliver best of breed services

 

Itecor is recognized for its expertise and its ability to recommend  innovative solutions to our clients.

Our partners work with us for this reason. Together we deliver the right services for our clients.

HPE

<p>Thanks to our recognized experience, HPE has selected Itecor as a Silver Partner to provide their extended tools portfolio to our local clients in an “As a Service” mode.</p>

Thanks to our recognized experience, HPE has selected Itecor as a Silver Partner to provide their extended tools portfolio to our local clients in an “As a Service” mode.

Neotys

<p>Our strong partnership with Neotys has allowed us to meet challenging requests from our clients to help them improve the performance of their Web sites.</p>

Our strong partnership with Neotys has allowed us to meet challenging requests from our clients to help them improve the performance of their Web sites.

Atlassian

<p>We extensively use JIRA and Confluence with our clients to provide our services in a seamless way.</p>

We extensively use JIRA and Confluence with our clients to provide our services in a seamless way.

Selenium

<p>We have built an innovative automated testing framework to ensure we protect the digital brand of our clients.</p>

We have built an innovative automated testing framework to ensure we protect the digital brand of our clients.