Managed Services

We provide tailor made services to our clients

Our clients are always at the center of what we do.
Our managed services are custom made to meet our clients' needs.

  • Dynamic Service Desk
  • Testing as a Service
  • Architecture & Development

Dynamic Service Desk

An innovative Service

Itecor’s Service Desk allows our clients to focus on their strategic projects knowing that the business applications are in good hands

Typically, our clients are looking for a reliable and trustworthy partner to take on the transition project of their IT-infrastructure and then to ensure the support of their applications across a range of technologies.

The Itecor approach combines a balance of expertise, processes, information and technology working together to create a dynamic service desk that enhances productivity and meet customer expectations.

To reduce the costs while remaining in control of the quality, we work with our team in Macedonia. The solution is a seamless model composed of a service desk in Skopje and the governance structure in Zürich or Geneva.

Dynamic Service Desk - Client Case Studies

Testing as a Service

Testing as a Service

Our TaaS offer is the perfect combination of Quality Assurance, Local presence and Optimized Cost.

Itecor has been a leader in the testing arena in Switzerland for over 10 years. Through innovation and investment we ensure that our testing practice remains at the forefront of new technologies. Through our offices in Switzerland and Macedonia, we are able to deliver test services to our customers who want a local presence with optimized costs.

 

Testing as a Service - Service Offering

Itecor’s testing services reflect the market needs for a mix of strategic consulting, technical expertise and on the ground delivery. Our testing service line researches current trends and technologies and continuously updates our services to anticipate market needs.

Test Management and Solutions

Our test managers will help you build the right test strategy whether you are concerned with SAP, web, mobile or custom systems. We will help you implement the test management solution that matches your needs.

Testing as a Service

At Itecor we understand the pressure to reduce costs. Our Testing as a Service team works for you from our offices in Macedonia, while you are assured a local manager as your single point of contact.

Performance Testing

Performing systems are key for public image, customer loyalty and employee efficiency. With Itecor’s performance testing solutions, ensure your system (e.g. SAP, Web, Mobile, custom) performs well under stress, from internet or mobile and from different locations.

Test Automation

As the trend for continuous delivery continues, more and more companies are automating their tests. Itecor advises clients on the best test automation solution for their needs and either coaches the existing team or automates the tests.

 

Architecture & Development

Architecture & Development

The essence of our AD services is to deliver the right solution based on your business needs.

Make IT Agile

Our customers trust us because our Architecture and Development team understands their challenges. To deliver the right solution, our team of experts is constantly following IT innovation and applying it when it makes sense. Customers stay with us because we listen to what they say, understand what they need and deliver the most valuable solution following best practices.

AD - Service Offering

The essence of our AD services is to deliver the right solution based on your business needs.

Enterprise Architecture

IT departments aim at reducing costs and making their IT more agile to quickly respond to company strategy changes and continuously evolving business needs. Our team of experts will support your initiatives by delivering high quality and performance solution that will boost your business.

Application custom development

Your organization needs a new business application.  Our AD consultants will implement your software product from prototyping to go-live by following an agile methodology.

Assess IT

The challenge for IT departments is to deliver the value to their organization. Our AD consultants can assess your internal practices such as your SDLC, your solution architecture, your software development testing practices, your secure coding practices and many more.

Partners

Partners

Our partners are essential to deliver best of breed services

 

Itecor is recognized for its expertise and its ability to recommend  innovative solutions to our clients.

Our partners work with us for this reason. Together we deliver the right services for our clients.

Micro Focus

<p>Thanks to our recognized experience, HPE has selected Itecor as a Silver Partner to provide their extended tools portfolio to our local clients in an “As a Service” mode.</p>
<p>Since Micro Focus and HPE Software have joined, Itecor continues to be a partner of this software company.</p>

Thanks to our recognized experience, HPE has selected Itecor as a Silver Partner to provide their extended tools portfolio to our local clients in an “As a Service” mode.

Since Micro Focus and HPE Software have joined, Itecor continues to be a partner of this software company.

Neotys

<p>Our strong partnership with Neotys has allowed us to meet challenging requests from our clients to help them improve the performance of their Web sites.</p>

Our strong partnership with Neotys has allowed us to meet challenging requests from our clients to help them improve the performance of their Web sites.

Atlassian

<p>We extensively use JIRA and Confluence with our clients to provide our services in a seamless way.</p>

We extensively use JIRA and Confluence with our clients to provide our services in a seamless way.