Typically, our clients are looking for a reliable and trustworthy partner to take on the transition project of their IT-infrastructure and then to ensure the support of their applications across a range of technologies.
The Itecor approach combines a balance of expertise, processes, information and technology working together to create a dynamic service desk that enhances productivity and meet customer expectations.
To reduce the costs while remaining in control of the quality, we work with our team in Macedonia. The solution is a seamless model composed of a service desk in Skopje and the governance structure in Zürich or Geneva.