Digital Transformation 2018: Processus de validation? Un défi sous-estimé

Le processus de validation des demandes est une action chronophage et laborieuse dans les entreprises. Des solutions mobiles peuvent désormais […]

Digital Transformation 2018: L’intelligence artificielle: du mythe à la rentabilite

Comme toute révolution technique, l’intelligence artificielle suscite des inquiétudes et le rejet de certains. Les exemples montrent que son introduction […]

Digital Transformation 2018: Le design thinking au service de la digitalisation

Pour répondre aux enjeux de la digitalisation, le design thinking propose une démarche itérative alternant créativité sans barrières, et construction […]

Service Offer: Big Data & Data Science

How to be successful and restore confidence on distrust big data Initiatives? 

9 questions for a pragmatic approach to GDPR

The new European data protection regulation will come into force in May 2018. Rather than rushing to the deployment of […]

Service Offer: Service Management

Construisez un catalogue de service à valeur ajoutée. Définissez des processus adaptés à votre taille et à votre culture. Et […]

Service Offer: Security Governance

La sécurité de vos informations n’est pas qu’une question technique. Leur protection re- pose avant tout sur une gouvernance basée […]

Service Offer: Identity and Access Management

La prolifération des plateformes digitales de collaboration et de partage, et la diversification des écosystèmes IT font de la gestion […]

Service Offer: Data Privacy

La protection des données est davantage qu’une question de conformité. Respecter des législations telles la LPD ou le GDPR implique […]

Service Offer: Data Governance

Quelle stratégie adopter ? Vos actifs IT sont-ils alignés avec les besoins métiers ? Comment adapter votre Gouvernance des données […]

Service Offer: Business Analysis

Le challenge de l’IT est maintenant de comprendre et délivrer la valeur attendue par les métiers. Nos business analystes innovent […]

Big Data & Supply Chain

Thanks to Big Data implementation in Supply Chain, cost reduction gives companies in the industry sector an enormous competitive advantage.

Predictive maintenance: a real differentiating factor?

Who as never dreamed of repairing failures before they occur? Today that dream is coming true. As a matter of […]

Reinvent Data Governance!

The necessary data for the company’s success are both – if not more – located outside and inside the enterprise. […]

Introducing Ethnography to IS Practitioners with Experiential Pedagogy

This paper describes a long-term effort to raise the awareness of IT practitioners in the Swiss Romande region to the value […]

Applying good PPM practices

In the context of the standardization of their key processes, our client wished to gain more a global view of their IT […]

Business Analysis is also about getting buy-in from the business

When you set out to launch a centralized tool for the maintenance of more than 10’000 physical assets managed by […]

Selection of an ITSM solution in SaaS mode

The decision to move to SaaS was a strategic choice for our customer. The selection of an ITSM solution provided […]

Putting a strategic project back on track

Our client was experiencing controversial results in one of its strategic projects: errors that were not detected during testing, unsatisfactory […]

ITX choisit la solution Cloud Cube d’Itecor pour développer son système d’information

Allnex was facing a major challenge: in less than 6 months, it had to find a partner for the support […]

Orange Young : an insanely brilliant project

Orange’s objective was to materially increase their market share of the Young Customer base.  They would achieve this by developing […]

Mieux se comprendre et progresser ensemble

La complexité des besoins en systèmes d’information croît sans cesse et nécessite une compréhension de plus en plus fine des […]

La gestion de projet : un sport d’équipe et d’agilité

La gestion de projet est au coeur de la réussite des entreprises. Pour assurer l’atteinte des objectifs communs, elle doit […]

Informatique bancaire : le temps est venu de se professionnaliser

Afin de s’adapter aux nouvelles contraintes et d’améliorer la capacité à apporter de la valeur, le département informatique d’une banque […]

Accès aux données : les informaticiens sont-ils les derniers privilégiés ?

Les données de production font en général l’objet de contrôles stricts et rigoureux. On en oublierait parfois que les informaticiens […]

Apporter de la valeur, de l’efficacité et du contrôle

La gestion des changements doit répondre à une triple exigence: apporter de la valeur au métier au plus tôt, améliorer […]

Le test à l’échelle de l’entreprise

La nécessité du test n’est plus à prouver. Aujourd’hui il n’est pas rare que les activités de test représentent de […]

Regulation, the Invisible Part of the Goal Oriented Requirements Engineering Iceberg

Goal-Oriented Requirements Engineering (GORE) is considered to be one of the main achievements that the requirements of the Requirements Engineering […]

Service Systems and Value Modeling from an Appreciative System Perspective

IT service requirements offer a seemingly classic Requirements Engineering (RE) problem. But, when attempting to solve it with RE methods, […]

Specifying Services for ITIL Service Management

The Information Technology Infrastructure Library (ITIL) is a collection of best practices for the management of IT services. ITIL helps […]

Load test of a global e-commerce website

The client wanted to release a new e-Commerce application destined for internet and mobile users. The launch would be accompanied […]

Real Mobile Testing

You develop mobile applications however suffer from not being able to test them on the latest mobile devices. You are […]

Simple approach for complex innovative projects

In fast shifting markets, while keeping track of vanguard innovation, there is no room to the approximate. Projects of website […]

Quality Assurance

The lack of quality within software development life cycles can have serious consequences. Not only it will bring up the […]

Gestion efficiente des changements

Certaines mises en production provoquaient des interruptions de service qui perturbaient l’utilisation des applications métier. Dans les situations les plus […]

Global Application Performance

A global consumer goods company implemented a strategy to centralise data centers and globalise core applications. These actions put stress […]

Test Process Improvement

Production incidents caused by software defects can quickly impede the enterprise critical business processes. Therefore, incalculable cost will result from […]

IT for Health

Find out how Itecor, with its Partner Imakumo, can successfully implement an Enterprise Service Management concept based on Service Now. […]

Allnex

Allnex chooses Itecor’s Dynamic Service Desk to run their daily application support. “Itecor’s Service Desk allowed us to focus on […]

Mobility driven enterprise

Our client is a national logistics company that relies on multiple mobile applications for its core business. If the applications […]

Mobile performance

Our customer is a major international retailer who was launching a new product. Their pilot market was in a country […]

HR

Our client in the chemical industry was looking for a reliable and trustworthy partner to take on the support of […]

Finance

In 2013, the $1.5 billion Allnex Company was created when Cytec divested its resin business to a private equity investor. […]

CRM

Our client needed support for their CRM and legacy applications. They entrusted us with application transition and for providing 2nd and […]

Security in the cloud

The security and privacy of your data is at risk. This risk must be balanced with the competitive advantages of […]

Manage a transition to the cloud

Transitioning to the cloud can mean many things. One of them is to put in place a new SaaS solution, […]

Cloud Readiness

Let’s say that you are a CIO and your management is pushing you to use cloud technologies. You know why […]

Cloud Automation

One of the biggest misconception when you talk about cloud is to think that it means that you will replace […]

Assess a strategic project architecture and SDLC

Our client was experiencing controversial results in one of its strategic projects: errors that where not detected during testing, unsatisfactory […]

Developing the right custom application

This non-profit organization had an urgent requirement for a Health Information System to collect medical and operational data from their […]

Operational Intelligence and Predictive Maintenance

Repairing and maintaining infrastructures is costly. Analytics can help unveil the underlying factors of defects, but often companies are lacking […]

Optimized Customer Experience

Nowadays, customers are highly connected and information spreads in instants. Furthermore companies are aware that customer acquisition has a greater […]

Fraud for insurance & banking

Fraud accounts for a huge cost in financial institutions and fraud detection has become even more challenging with human creativity […]

Marketing & sales or 360° customer understanding

The power is changing hands. Customers are now more informed and talk about their experiences in the open web. Do […]

Trusted partner

This company is known as a visionary in its sector. It is continuously working to use technology to bring its […]

Which route to take and how to get there

This utilities company was having difficulties managing the testing associated with multiple releases of its SAP system. Their already overworked […]

Looking good for your customers

Our customer is a renowned Swiss institute serving leaders of industry. They need to look good. All the time. One […]

Ensuring performance of your systems

This multi-national company has IS suppliers based all over the world. However, there is a trend for agile projects particularly […]

Aligning IT with the needs of a Social Insurances Office

This director of a Social insurances Office had the feeling that IT was slowly becoming unaligned with the business needs, […]

Organizing an airport’s GMAO

Due to sustained growth, our customer needed to industrialize its equipment maintenance practices. A purely technocratic approach, however, would have […]

Teaching Change Management by doing it

It is relatively easy to write processes and to communicate them to the stakeholders. It is much harder to imprint […]