Main sectors of Activity

Industrie

Au service de la performance industrielle

Qu’il s’agisse de contrainte productivité, d’effet de taux de changement complet de tout ou partie du business modèle de l’entreprise, le monde industriel est en pleine mutation

Nos clients sont pour la plupart des leaders mondiaux dans leurs secteurs d’activités, que ce soit dans le domaine de la chimie, des arômes et parfums, des machines, du tabacs, etc. Ce souci permanant qu’ils ont de rester à la pointe de l’efficacité explique le niveau des relations que nous entretenant avec eux. La qualité de nos relations nous permet entre autre de collaborer sur des projets innovant à très fort potentiel dans différents domaines, tel que la sécurité et le bigData. Maintenance prédictive, design et mise en place de gestion de donnée massive non-structurée, Sentiment Analisys lors de lancement de produit, sont autant d’exemple de la qualité de nos relations.

Industrie - Expériences Client

Load test of a global e-commerce website

The client wanted to release a new e-Commerce application destined for internet and mobile users. The launch would be accompanied by a marketing campaign so it was important that the site represent the public image of the brand and had excellent performance. The client asked Itecor to test their site to ensure it performed under load with acceptable response times from Web and mobile.

HR

Our client in the chemical industry was looking for a reliable and trustworthy partner to take on the support of their legacy HR applications across a range of technologies. Itecor was able to meet this challenge and provide a cost effective service with the right combination of local skills for the governance and near-shore operational support from Skopje. Proximity to our client is the key to understanding the complexity of their IT systems and to ensure we have the right solution for them.

Finance

In 2013, the $1.5 billion Allnex Company was created when Cytec divested its resin business to a private equity investor. The Headquarters was moved from the US to Europe and they were faced with inheriting a complex landscape of legacy IT-systems that needed to be carved out from the original company and transferred under the new ownership. Allnex and Itecor’s partnership was a key success factor for implementing the appropriate solution. “Itecor is the right partner for us as they have excellent process skills, the right mindset, are flexible, and are customer-focused” commented Mr. Wim Vanderpoorten, IT Director at Allnex.

Security in the cloud

The security and privacy of your data is at risk. This risk must be balanced with the competitive advantages of the SaaS, PaaS and IaaS solutions available in the market place. It is essential to ensure your data are protected and under control. Our security experts work with our clients to ensure they select the right provider for them and that the appropriate controls are in place to protect their interests.

Manage a transition to the cloud

Transitioning to the cloud can mean many things. One of them is to put in place a new SaaS solution, in order to replace an old application. Managing such projects has different challenges to typical IT project management (e.g. Application development or ERP implementation). The constraints, the legal aspects and the business needs are very specific. Our clients have entrusted with Cloud Transition projects and we have always been able to deliver on time, on budget and above all with outstanding customer satisfaction.

Cloud Readiness

Let’s say that you are a CIO and your management is pushing you to use cloud technologies. You know why you should do it, you have an idea of what you want to do. Now, you need to make sure you can bring your own organization along the journey. We can help you to clarify what would be the best target solution, what it would take to reach this goal and if you have the right people to get there.

Cloud Automation

One of the biggest misconception when you talk about cloud is to think that it means that you will replace your infrastructure with an IaaS platform. Actually, you can move to the cloud and keep your own servers. You will manage your servers and your VMs with the same latest technologies used by the leading cloud providers. This means that in your company, when you need to have a new server, you will get it in 50 minutes instead of 5 months.

Operational Intelligence and Predictive Maintenance

Repairing and maintaining infrastructures is costly. Analytics can help unveil the underlying factors of defects, but often companies are lacking a global view of what is happening, and further more do not exploit the generated data. For several customers, amongst which a large telecommunications company, we developed a detailed view on infrastructure assets, and implemented a Predictive Analytics system to detect failures of components such as servers. Using Text Mining we can analyze user comments helping us in root causes identification. In an iterative approach, the customer is able to explore large quantities of data and proactively better […]

Marketing & sales or 360° customer understanding

The power is changing hands. Customers are now more informed and talk about their experiences in the open web. Do you hear the voice of your customers? What are the communities around your products, services and brand? Inability to extract the value of the new omni-channel customers could make you lose your advantage. Customer heterogeneity and differences represent new opportunities for market share acquisition. Current data on your competitors should be available to you now, to help you keep one step ahead. Product-oriented companies now rely on us to become customer-centric.

Organizing an airport’s GMAO

Due to sustained growth, our customer needed to industrialize its equipment maintenance practices. A purely technocratic approach, however, would have led to a disaster due to the inevitable resistance to change. Using Business Analysis methods, a participative approach and BPM practices, we enabled a smooth transition and a high rate of acceptance among the actors of the desired GMAO.

Secteurs d'activité principaux

Comprendre votre métier

Banque & Assurance

Un monde qui change