iCube enablement: Why SIAM is a must in a multi-sourcing environment?

2 March 2018
Why SIAM is a must in a multi-sourcing environment?
Our very own Dominique Ehrhardt provided the answer on today’s presentation on the topic of SIAM.
Mr. Ehrhardt talked about a SIAM implementation case study that covered multiple aspect of SIAM:
- SIAM Elements
- The SIAM positioning
- The issue with the multi-sourcing
- The Service Management SILOS
- The ITIL Process repartition
Indeed, Service Management And Integration is a key challenge for an agile organization and an effective way of managing services in a multi-supplier environment. Managing external suppliers become more and more important to ensure and optimize Service Management.