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Our Service Lines

Benefit from our expertise

Our service lines are the result of twenty years of dialogue with our clients and experience in the field.
Our services are organised in four practices :

  • IT Organisation & Service management
  • Portfolio & Project management
  • Architecture & Development
  • Enterprise testing

IT Organisation & Service Management

Dr. Jacques Panchard

Dr. Jacques Panchard

Senior Manager
ITOSM Practice Leader

Giving you the confidence to move forward

 

Today’s IT departments are expected to be strategic assets for the business. They constantly need to improve. Relying on Itecor’s expertise and recognized practice frameworks, our customers gain the confidence to evolve. We ensure they can exploit new technologies and develop the appropriate organizations and work practices. The result is maximum productivity for the business and a creative force in bringing innovation that works.

ITOSM - Client Case Studies

ITOSM - Service Offering

Giving you the confidence to move forward

Innovation for the Business

IT has little value if it does not help the business to work better. Through BPM, business analysis, workshops involving IT and its customers and POCs around new technologies, we make IT a catalyzer for business innovation.

IT Organisations

We provide IT departments with a detailed picture of their organisation’s maturity, strengths and shortcomings. We propose a concrete roadmap. We execute the action plan. We help identify and use state-of-the-art technologies as enablers for growth.

Service Management

Build a service catalog that adds value. Define processes adapted to the organisation’s size and culture. Manage change to ensure people work together towards improvement.

Coaching and Doing

Looking for teaching? Our experts can provide you with the full ITIL certification cycle. Or we can use a grassroots approach to coach you on the job allowing your employees to first watch, then participate, and finally fully own a process or a function.

Assess for progress

Assess your IT processes maturity and find out the way toward improvement (starting price CHF 15‘000).

More info here.

Learn by example

Imprint continuous improvement in your DNA.

More info here.

Meet Our Experts

Alain

«

Une idée par jour, en forme toujours.

»
— Anonyme
Alain

Christel

«

Le destin n'est pas une question de hasard, c'est une question de choix.

»
— William Jennings Bryan
Christel

Dominique

«

Si l'on ne vise rien, c'est en général ce qu'on obtient.

»
— Sagesse populaire
Dominique

Flaviano

«

You must learn from the mistakes of others. You can't live long enough to make them all yourself.

»
— Samuel Levenson
Flaviano

Florian

«

Stay hungry, stay foolish!

»
— from the last Whole Earth Catalog
Florian

Gil

«

Why do today what you can have somebody else do tomorrow?

»
— My Brother
Gil

Jacques

«

Certains pensent qu'ils font un voyage, en fait, c'est le voyage qui vous fait ou vous défait.

»
— Nicolas Bouvier
Jacques

Olivier

«

Caminante no hay camino, se hace camino al andar

»
— Antonio Machado
Olivier

Thomas

«

Some dream, some do, some do both

»
— Juliette Huygen
Thomas

Portfolio & Project Management

Alain Geerts

Alain Geerts

Senior Manager
PPM Practice Leader

Listening to and delivering what business wants

Our core belief is that projects only exist in order to deliver value to the business. Our service offering is carefully tuned towards this objective.

Typically, our demanding clients consult us to help them to prioritise their project investments, to better define their business needs, to deliver the value on each one of their projects, and to continuously improve their processes.

PPM - Client Case Studies

PPM - News & Events

PPM - Service Offering

The essence of our PPM services is to enable our clients to align their IT capabilities with their business needs. We offer the following: strategic project governance, business analysis, value delivery, continuous improvement.

Strategic Project Governance

Our Practices

Investing in your most valuable projects has become an economic and strategic necessity. Our PPM consultants help you to develop your portfolio management practices to better select and nurture your strategic projects.

Business Analysis

Our Practices

The challenge for IT departments is to deliver the value expected by their organization. Our business analysts continuously research and develop our methods to better identify the value your customers expect from your services.

Value Delivery

Our Practices

Make every project a success by ensuring that they bring the desired value. Our project managers go beyond managing project tasks. They help solving potentially thorny issues such as integrating agile methods, business analysis and testing.

Continuous Improvement

Our Practices

To maintain the IT and business alignment, your project and portfolio management processes require continuous care. Our senior consultants can advise, coach and train you to improve your processes with pragmatism.

Start Your Portfolio

Our Practices

Gain a global view of your projects and prioritize your project investments to align them with your strategy (starting price CHF 19’900).
[…]

Select The Solution You Need

Our Practices

While remaining objective and transparent, select a solution, a supplier and a new service that best suits your needs, with or without a formal request for proposal (starting price CHF 14’900).
[…]

Define Your Project Vision

Our Practices

Easily and quickly, define your project strategy and the most useful set of requirements. Understand how the project deliverables will provide value. Outline in detail which service components bring most value (starting price CHF 14’900).
[…]

Boost Your PPM Processes

Our Practices

Your PPM practices do not give you full satisfaction? Improve them to better manage your investments and gain more customer satisfaction (starting price CHF 20’900).
[…]

Meet Our Experts

Alain

«

Une idée par jour, en forme toujours.

»
Alain

Flaviano

«

You must learn from the mistakes of others. You can't live long enough to make them all yourself.

»
Flaviano

Gil

«

Why do today what you can have somebody else do tomorrow?

»
Gil

Habib

«»
Habib

Imran

«

Nothing ventured, nothing gained

»
Imran

Jonas

«

La réalité est à la fois multiple et une, et dans sa division elle est toujours rassemblée

»
Jonas

Lori

«

Un problème sans solution est un problème mal posé

»
Lori

Nicolas

«

Wisdom is to have dreams big enough not to lose sight when we pursue them

»
Nicolas

Olivier

«

Caminante no hay camino, se hace camino al andar

»
Olivier

Thomas

«

Some dream, some do, some do both

»
Thomas

Enterprise Testing

Helen Bally

Helen Bally

Director
ETT Practice Leader

Trusted testing partner

Itecor is known for the quality and depth of its testing services. Our customers trust us with their most critical systems, be it for functional testing, performance testing or test automation. Customers come to us because they need specific expertise in a testing subject such as Mobile testing, SAP testing, Performance Testing or Test Automation. Customers stay with us because we listen to what they need and deliver solutions that bring value.

ETT - Client Case Studies

ETT - Service Offering

Itecor’s testing services reflect the market needs for a mix of strategic consulting, technical expertise and on the ground delivery. Our testing practice researchs current trends and technologies and continuously updates our services to anticipate market needs.

Test Management and Solutions

Our test managers will help you build the right test strategy whether you are concerned with SAP, web, mobile or custom systems. We will help you implement the test management solution that matches your needs.

Testing as a Service

At Itecor we understand the pressure to reduce costs. Our Testing as a Service team works for you from our offices in Macedonia, while you are assured a local manager for your single point of contact.

Performance Testing

Performing systems are key for public image, customer loyalty and employee efficiency. With Itecor’s performance testing solutions, ensure your system (e.g. SAP, Web, Mobile, custom) performs well under stress, from internet or mobile and from different locations.

Test Automation

As the trend for continuous delivery continues, more and more companies are automating their tests. Itecor advises clients on the best test automation solution for their needs and either coaches the existing team or automates the tests.

Meet Our Experts

Emma

«

Courage : the power to let go the familiar.

»
Emma

Frédéric

«

There is no relationship without Trust. While logic makes you think, emotion makes you act

»
Frédéric

Helen

«

Talent is God given. Be humble. Fame is man-given. Be grateful. Conceit is self-given. Be careful.

»
Helen

Ilyes

«

Un homme averti en vaut deux

»
Ilyes

James

«

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

»
James

Jérôme

«

The secret of genius is to carry the spirit of the child into old age, which mean never losing your enthusiasm

»
Jérôme

Ladislav

«

Expert is someone, whom you invite to your project on the last moment - to share the blame

»
Ladislav

Laurent

«

You are never too old to learn

»
Laurent

Laurent

«

L'avenir appartient à ceux qui croient en la beauté de leurs rêves

»
Laurent

Ludovic

«

Les hypothèses suffisantes les plus simples sont les plus vraisemblables

»
Ludovic

Ludovic

«

Spreading testing best practises is also multiplying them

»
Ludovic

Mathieu

«

Always bear in mind that your own resolution to succeed is more important than any other

»
Mathieu

Mirco

«

The darkest night is ignorance

»
Mirco

Mohammed

«

Lorsque tu vins au monde, tout le monde était content et tu pleurais. - Vis de telle sorte que lorsque tu mourras, tous pleureront et tu seras heureux." (Proverbe Arabe)

»
Mohammed

Nicolas

«

La valeur n'attend point le nombre des années

»
Nicolas

Pascal

«

If I am anything, which I highly doubt, I have made myself so by hard work

»
Pascal

Paul

«

Unsere Wünsche sind die Vorboten der Fähigkeiten, die in uns liegen, Vorboten desjenigen, was wir zu leisten imstande sein werden

»
Paul

Pierre-Henri

«

Do what you feel in your heart to be right for you'll be criticized anyway. You'll be damned if you do, and damned if you don't.

»
Pierre-Henri

Rabia

«

10% de talent, 90% de travail, c'est la clé d'un succès pérenne

»
Rabia

Salim

«

We can only see a short distance ahead, but we can see plenty there that needs to be done

»
Salim

Samit

«

The best way to find yourself is to lose yourself in the service of others

»
Samit

Stephanie

«

Difficult things take a long time, impossible things a little longer

»
Stephanie

Yuval

«

If we did all the things we are capabale of, we would literally astound ourselves

»
Yuval