unlock the full potential of your transformation
Whether you’re fine-tuning processes or driving major change, success hinges on alignment and momentum. That’s where Change Management comes in. We co-create clear, structured strategies that reduce risk, overcome resistance, and turn vision into results
minimising risks through effective change management
resistance to change
Employees may experience uncertainty or even fear, reducing their commitment and potentially leading to active opposition.
distortion
Without a clear communication plan, employees may misunderstand the reasons and goals of the change, fostering rumours that can hinder progress.
drop in productivity
Inadequate support during change can disrupt performance, especially if teams are unprepared or undertrained.
transformation failure
Research consistently shows that a large percentage of transformation projects fail due to poor change management. And beyond the data, we’ve all witnessed projects derail due to overlooked change dynamics.
Change Management is essential for navigating these risks, driving successful transformation, and empowering organisations to embrace change effectively.
facts & figures
of B2B IT purchasing decisions are based on customer experience, much more than on price or product.
more revenue growth for IT companies with excellent Customer Service Management.
of customers who are dissatisfied with an IT service leave without complaining.
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our approach
We believe effective Change Management starts well before a project begins, continues throughout, and often extends beyond its implementation to ensure lasting impact.
That’s why we prioritise preparing for change right from the outset, sometimes even before a project is formally launched. At this early stage, we collaborate with you to design a tailored change management strategy, ensuring your teams are ready and resistance is minimised.
Throughout the project, Change Management remains central. We foster open communication, coordinate the transition, and closely monitor how employees and stakeholders respond to maintain engagement and address any resistance in real time.
Once your project is complete, we can, if desired, continue to manage the change to reinforce new ways of working over a period we define together. This phase includes measuring benefit realisation (since not all are immediately visible post-project), consolidating learnings, reinforcing behaviours, and evaluating overall adoption.
throughout the journey, our experts prioritise:
Sustaining the project team’s energy and positivity, a driving force for transformation
Implementing a participative approach to Change Management that involves stakeholders at every level
Strengthening team understanding of the purpose, goals, and stakes of the transformation
Encouraging adoption and optimising the new ways of working for maximum impact.
Our certified consultants bring deep expertise with frameworks such as PROSCI, ADKAR, AUTISSIER, and the Kotter model. Beyond these standards, Itecor offers a pragmatic, customised approach designed to suit your organisation’s unique characteristics, size, and culture.
read our insights
beyond expertise: how a consultant makes a real difference
itecor · April 05, 2025
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