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governance & service management


the importance of data in a project: the ISDP approach


governance & service management

November 01, 2024

keeping up with the times through innovation and creativity


digital solutionsgovernance & service managementquality assurance & testing

November 01, 2024

Digital technologies now support every process, every department, every company, and every organisation.

Organisations, small and large, face the challenge of reaping the benefits of technology, such as mobility and digitalisation while ensuring their compliance, security, and performance. This requires strong capabilities in IT governance and service management.

We help you meet these challenges. Typically, our customers consult us to define their digital strategy, to improve their processes and to achieve their objectives. With success.

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they trust us

We have been working with some of our customers for nearly 30 years, maintaining long-term business relationships, most of them for more than 10 years. As a sign of trust, our clients allow us to associate their logo with Itecor and we thank them for this. For confidentiality and compliance reasons, this list is not exhaustive.

digital strategy & organisation

The days of business-IT alignment are already gone. Digital is now at the heart of business. The challenge for the IT management team is to become a proactive player in the digitalisation of the entire company and a strategic partner in this transformation.

What strategy to adopt? Are your architecture and IT assets aligned with it? How can you establish or re-establish the governance of your digitisation?

We have developed methods to guide you in your digital transformation. Our consultants help you to sharpen the “what”, “why”, and “how” of this evolution.

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risks, compliance & audit

Your IT is now inseparable from your business processes and is a critical factor for your business performance – and survival.

Can you give your management, your internal control, clients or regulators the reasonable assurance that your risks are managed? Can you demonstrate that the controls you have put in place to mitigate them are adequate, operational, and aligned with the requirements?

We evaluate your IT organization, practices, and controls. We help you with their continuous improvement. We support you in setting up the management and traceability of your controls. And top it off with an ISAE3402 report!

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data protection

In today’s digitally-driven world, data is not just an asset. It’s the very backbone of business innovation, strategy, and customer trust.

Embedding data protection into all your business processes and IT solutions is not merely a regulatory necessity. It’s a strategic imperative that safeguards your most valuable treasures — your customers’ trust and your company’s reputation.

We help you achieve compliance with the regulations applicable to your business, develop your data protection governance, adhere to privacy by design & by default principles, and support you in conducting your business impact analysis.

 

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portfolio & project practice

Investing in your most valuable projects is an economic and strategic necessity. This requires making informed decisions about resource allocation and aligning your initiatives with your strategic objectives. However, the success of portfolio management also depends on the ability to manage change strategically and pragmatically within the organisation.

With our holistic approach, we help you optimise your investment portfolio, successfully execute your most strategic programs and projects, anticipate, and mitigate resistance to change, mobilise stakeholders, and promote the adoption of new practices within your organisation.

We are your trusted partners to orchestrate a successful transformation of your company together, ensuring a smooth transition to success.

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service management

In the digital heartbeat of today’s business landscape, IT Service Management emerges as a critical discipline. ITSM is not just about fixing issues as they arise, it’s about proactively managing the entire lifecycle of IT services ensuring they are perfectly aligned with business objectives, they deliver unparalleled value, and they foster innovation.

Our mission is to empower your IT operations with the essential governance frameworks, tailor your processes to your unique needs, and implement a robust CMDB and Discovery process, enabling your organization to confidently step into the digital future.

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we are a trusted ServiceNow partner

Our dedicated team is here to guide you through the adoption or migration to leading ITSM platforms, such as ServiceNow.

We’re not just consultants, we’re your partners in transforming your IT landscape to achieve operational excellence and drive business success.

itecor, a trusted ServiceNow partner

the importance of data in a project: the ISDP approach

keeping up with the times through innovation and creativity

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