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governance & service management


the importance of data in a project: the ISDP approach


governance & service management

November 01, 2024

keeping up with the times through innovation and creativity


digital solutionsgovernance & service managementquality assurance & testing

November 01, 2024

IT governance is crucial to maximising the impact of technology, including AI, while securing your digital resources. It adds value, reduces risk and ensures compliance and operational resilience.

IT governance is part of Itecor DNA. We’ve been supporting our clients in implementing effective IT management from the very beginning, enabling more informed strategic decisions, cost optimisation, and service improvement. The result: more confident stakeholders and higher-quality services.

 

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they trust us

We have been working with some of our customers for nearly 30 years, maintaining long-term business relationships, most of them for more than 10 years. As a sign of trust, our clients allow us to associate their logo with Itecor and we thank them for this. For confidentiality and compliance reasons, this list is not exhaustive.

digital strategy & organisation

In a constantly evolving market, leveraging the latest technological advancements, including AI, is crucial for boosting efficiency and meeting customer expectations.

A well-defined strategy goes beyond technology – it’s your roadmap to long-term success. Making the right digital choices is vital, but without an optimised IT organisation, these initiatives won’t deliver tangible results.

From data management and AI-driven insights to security, an optimised IT organisation is the engine driving your transformation. Our experts guide you in clarifying the ‘why,’ ‘how,’ and ‘what’ of this evolution, ensuring your organisation is prepared to leverage AI and other innovations effectively.

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data protection

In today’s digital world, data is more than an asset—it’s the backbone of innovation, strategy, and customer trust. Embedding data protection into every process and IT solution isn’t just regulatory; it’s a strategic imperative that safeguards your most valuable treasures — your customers’ trust and your company’s reputation.

We help you ensure compliance, build robust data protection governance, follow privacy by design & by default, and conduct impactful business analyses.

 

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portfolio & project practice

Investing in your most valuable projects is both an economic and strategic imperative. It demands smart resource allocation and alignment with your key objectives. But true success also hinges on managing change effectively within your organisation.

With our comprehensive approach, we help you optimise your investment portfolio, execute strategic projects, mitigate resistance, and drive the adoption of new practices. Together, we’ll orchestrate your organisation’s transformation, ensuring a seamless path to success.

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service management

In today’s digital landscape, IT Service Management (ITSM) is a vital framework that encompasses IT Operations Management, enterprise architecture, SecOps, and IT resource monitoring, while supporting operational continuity. ITSM ensures proactive management of IT services to align with business goals and maximise value.

By expanding these practices into Enterprise Service Management (ESM), your organisation can streamline and optimise service processes across departments—from HR to finance—enhancing user experience, transparency, and collaboration.

We strengthen your IT and ESM environment with tailored governance frameworks, optimised processes, and robust CMDB and Discovery management. Through platforms like ServiceNow and AI-driven technologies, we automate workflows, improve service quality, and provide predictive insights, ensuring your organisation is prepared to navigate the digital future with confidence.

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risks, compliance & audit

Your IT is at the heart of your company’s performance and operational resilience. Can you assure your leadership, clients, or regulators that your risks are under control? And that the controls you have in place to mitigate them are adequate, operational, and compliant with requirements?

We assess your organisation, practices, and IT controls, helping you continuously improve them. With well-defined IT controls, you also ensure an effective response to cyberattacks and incidents, and maintain essential traceability for regulators.

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we are a trusted ServiceNow partner

Our dedicated team is here to guide you through the adoption or migration to leading ITSM platforms, such as ServiceNow.

We’re not just consultants, we’re your partners in transforming your IT landscape to achieve operational excellence and drive business success.

itecor, a trusted ServiceNow partner

the importance of data in a project: the ISDP approach

keeping up with the times through innovation and creativity

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