In a high-stakes Salesforce CRM implementation project, we supported one of our clients in setting up an automated testing framework that became a true success catalyst.

Although often perceived as costly and complex, test automation, particularly for APIs, can deliver a significant return on investment… provided it is well-designed and embedded from the very beginning.

By combining peer-to-peer integration tests with end-to-end scenarios, we secured a critical migration while establishing a sustainable practice aligned with the Software Development Lifecycle (SDLC).

Starting from scratch, our framework now covers 700+ automated tests across multiple contexts and use cases, with benefits far beyond the initial expectations: Reduced risk, faster delivery cycles, improved collaboration between IT and business teams.

During this session, we will share key lessons from this experience and open the discussion on how AI can play a role in intelligently generating test data and scripts, pushing efficiency even further.