security

To maintain a secure IT landscape, even for a small or medium size park, you need automatic patching, updates, as well as vulnerability, obsolescence and intrusion detection (e.g. Tenable). Some of these features are provided by the vendors of individual components, such as OS and drivers, but what about forward looking, proactive management? What about managing the lifecycle of your security certificates and licenses so that they don’t expire and create service disruptions? What about the management of interactions that can bring down a sensitive service at the worst possible moment? How would you guard yourself against a critical VM that has decided to update just at the most congested weekend of the year? If a zero day vulnerability affects your software or hardware, you want to be alerted immediately and forcibly so as to possibly change your change request priorities. But you don’t want to be alerted by even zero day vulnerabilities if your IT park is not affected by it. You don’t want to be woken up every other night by an alert just to discover that it affects software that you don’t have. ITOM helps you by integrating the capabilities of Discovery, Service Mapping, Certificate Management, Firewall Audit and CMDB to identify threats and intelligently filter them by their potential impact on your service portfolio. The examples above are drawn from our experience helping IT departments to deliver this value to their stakeholders.