HomeHot topicselevate service management with ServiceNow

elevate service management with ServiceNow

from complexity to clarity

faster outcomes

Clients gain faster ROI, clearer processes, and smoother rollouts thanks to Itecor’s expert-led, tailored deployments.

tailored automation excellence

Deploy customised automated ITSM, CSM and ESM workflows improving efficiency and user satisfaction.

scalable trusted support

Grow seamlessly with managed, AI‑enhanced ServiceNow support provided by a top‑tier certified partner. 

barriers to service excellence

fragmented tool ecosystems

Unify IT and service tools into a single integrated ServiceNow platform, eliminating silos.

staff cost overload

Reduce internal hiring and training expenses by outsourcing to your scalable ServiceNow expert team.

update complexity burden

We manage design, implementation, platform upgrades, and adoption, reducing downtime and compliance risk.

risky DIY deployments

Avoid configuration errors and deployment delays by leveraging experienced ServiceNow specialist consultants.

facts & figures

0 %

faster resolution of tickets through automation and smarter prioritisation.

Source: Desk365.io
0 %

workflow integration across operations reduces silos and improves efficiency.

Source: bmc.com
1 x

ROI boost with $2.5 returned for every $1 invested through higher productivity and lower costs.

Source: tei.forrester

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

from strategy to run, a wide range of expertise

With our long-standing experience in implementing and optimising ServiceNow, we have helped many companies leverage this powerful platform to achieve their strategic goals.

This experience now enables us to offer a complete range of services to meet all our customers’ needs. Whether it’s strategic, technical, operational or continuous improvement, our highly skilled team is here to support you at every stage of your ServiceNow journey.

strategy and design

From the strategic level, where we support you in making fundamental choices and developing appropriate architectures and roadmaps to align your initiatives with your business objectives, to the audit and design of optimised business processes, our proactive approach guarantees successful implementation.

implementation

Our technical expertise enables us to ensure a smooth, personalised, step-by-step implementation of ServiceNow, implementing processes in line with the roadmap and developing interoperability with specialist third-party solutions.

run as a service

At the clients’ discretion, we can take on operational roles, ensuring effective administration of the platform to maintain optimal operations.

investment sustainability

Implementing ServiceNow is just the beginning. As business needs evolve, continuous improvement, new features, strong quality assurance, and the integration of automation and AI are essential to optimise your processes, enhance efficiency, and ensure long-term reliability and values.

get inspired by our insights

ITOM can now realise the promises of ITSM

Nadège Martinet & Alain Geerts
March 13, 2025

IT alerting and service management process integration, a real plus

Interview with Olivier Hayard, Head of Knowledge Management, by Blaise Guignard
June 14, 2022

pourquoi renforcer vos services IT crée plus de valeur pour vos clients

Alain Geerts
April 13, 2021

artificial intelligence in project management: real solutions for IT projects

Yuval Keren, Head of Digital Solutions
March 31, 2025

More challenges

streamline and extend your IS capabilities with managed services


September 16, 2025

tricentis competence centre


August 25, 2025

transform with artificial intelligence


July 14, 2025

Contact us