HomeHot topicsstreamline and extend your IS capabilities with managed services

streamline and extend your IS capabilities with managed services

benefit from stable and close-to-you nearshore services

secure
quality

Work with expert teams offering diverse skills, real-time collaboration, and reliable relationships, all delivered with a Swiss-quality mindset you can trust.

maximise efficiency
and value

Reduce overhead from recruitment, onboarding, and infrastructure while optimising costs. Benefit from high-level delivery that lets you focus resources where they matter most.

scale teams
with agility

Quickly onboard top talent adapted to your processes and projects. Our flexible nearshore model makes it easy to scale teams up or down as your business evolves.

the growing gap between IT demands and capabilities

lose time on repetitive tasks

Recurring IT operations consume valuable resources, preventing teams from focusing on higher-value initiatives.

struggle to find and retain talents

Recruitment challenges, skills shortages, and turnover make it difficult to secure the right expertise when needed.

face rising costs and inefficient delivery

Uncontrolled IT spending and lack of delivery optimisation reduce the return on technology investments.

risk security and business continuity

Without the right monitoring and governance, companies risk security breaches and disruption of critical operations.

facts & figures

0 %

of Swiss software firms likely to outsource to nearshore providers.

Source: Q Agency, 2024
0 %

of  IT organisations plan to increase spend on external providers

Source: Whitelane Switzerland IT Sourcing Study, 2024
0 %

of software industry value added comes from external IT services

Source: StartNearshoring, 2024

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our managed services approach

Our model combines proven methodology, rigorous governance, and clear contractual commitments. Every managed service begins with a dedicated project led by a project manager, supported by a Security and Quality Action Plan (SQAP). This ensures an implementation tailored to your specific needs, continuity of your operations, and support for your teams throughout the transition.

We operate on a strict commitment to results: clearly defined deliverables, measurable KPIs and SLAs, and transparent planning. You always benefit from named points of contact within a Service Center composed exclusively of in-house engineers. This guarantees a consistently high level of service quality, with a smooth escalation process up to senior management when required.

Our relationships remain above all human and collaborative: monthly steering committees, weekly operational reviews, and customized dashboards (availability, volumes, SLA compliance, backlog). Added to this is a built-in continuous improvement plan throughout the service lifecycle, ensuring performance and scalability over time.

Our services cover the full spectrum:

  • Software Development (incremental delivery, CI/CD, documentation, maintainability).

  • Testing and Validation (comprehensive reports, anomaly tracking, compliance sign-off for production).

  • Service Desk (SLA-driven ticket resolution, performance reporting, shared knowledge base).

Finally, we guarantee reversibility through strong commitments and adherence to best practices, giving you full control and long-term confidence in your managed services.

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