digital strategy & organisation
In an ever-changing technological and competitive environment, having a clear strategic vision, a structured roadmap and an effective management tool is key to transforming your digitalisation into a real performance driver.
Adopting the latest technologies or AI is not enough: you need to know how to align your technologies, processes and data with your strategic objectives, generate tangible value for your customers, evolve your IT organisation accordingly and ensure relevant investments.
portfolio management
Investing in your most strategic projects and managing them is no longer just an economic necessity: it is the key to maximising the value of your initiatives, prioritising high-impact projects and optimising the allocation of your resources.
Our integrated approach to portfolio, programme and project management combines expertise, best practices and artificial intelligence to provide total visibility, anticipate and manage risks, boost overall performance and transform your decisions into measurable success.
data protection
Data is the most valuable asset of modern businesses, revealing opportunities, strengthening customer trust and informing every decision. New technologies and AI open up immense possibilities but also amplify risks related to security, bias and compliance.
Integrating data protection and risk management into your digital solutions from the outset and by default is not just a legal requirement: it is a strategic imperative for assessing impacts, securing your assets, building trust and maximising the value of your digital transformation.
change management
All too often, digital and organisational transformations fail due to internal resistance, a lack of vision or clarity on the issues at stake. Change management is therefore the key lever for success: it facilitates adoption by beneficiaries, transforms resistance into commitment and ensures that your initiatives generate concrete and sustainable results.
From simple internal adjustments to organisational revolutions, effective change management makes all the difference.
service management
Service management is no longer just a framework for structuring and optimising service management; it has become a strategic lever for boosting quality, customer satisfaction and organisational performance.
Extended to Customer Service Management (CSM) and Enterprise Service Management (ESM), it optimises processes, speeds up case resolution and maximises the value of services for the business.
With AI, it anticipates incidents, automates repetitive tasks, offers contextual recommendations and guides decisions for faster, smarter and more profitable services. The result: more efficient teams, more satisfied customers and increased business value.
risks, compliance & audit
Your IT is at the heart of your company’s performance and operational resilience. Can you guarantee to your executives, customers and regulators that your risks are under control and that your measures are truly effective?
We analyse your organisation, practices and IT controls to strengthen them and ensure they evolve continuously. Robust IT controls not only mean enhanced protection against all operational threats, but also essential traceability to satisfy regulators.
we are a trusted ServiceNow partner
Our dedicated team is here to guide you through the adoption or migration to leading ITSM platforms, such as ServiceNow.
We’re not just consultants, we’re your partners in transforming your IT landscape to achieve operational excellence and drive business success.
Insights
itecor vous invite au Swiss IT Forum(s) 2025
beyond expertise: how a consultant makes a real difference
